Team members: Daniel Klein, Destini Elise, Kelly Stuckey, Adelya Tumasyeva

Team members: Daniel Klein, Destini Elise, Kelly Stuckey, Adelya Tumasyeva

 

Service Design:

Ora Mental Health 

 

Ora is a service that makes the process of finding a therapist less painful when it’s needed most.

 

Research

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We interviewed 12 people. Interviews with the patients were an hour long and went in-depth into their experiences of finding a therapist.

 
 

The Ora Experience

1. Advertisement

The tranquil nature of the posters stands out from other advertisements on the street through landscape photography featuring mountains, lakes, forests. 

 

2. The Ora App

The application’s purpose is to connect patients with therapists in just 5 minutes.

 

3. The Ora Therapy Room

Ora partners with Breather to provide serene and well-designed rooms for multiple therapists to use. This way therapists don’t pay full monthly rate, but just hourly one.

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4. Thought Cards

At the end of a session, the therapist gives the patient a Thought Card to write down an idea that stood out most. It gives the session a solid sense of conclusion and eliminates abruptness. 

 
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